GENERAL QUESTIONS

What is Direct Liquidation?

We are a Vancouver based company that specializes in purchasing, retailing and wholesaling merchandise and pass on those savings to you! We constantly have 30-80% off regular retail prices

What are your store hours?

Our typical store hours are:

Monday–Saturday: 10 AM – 6 PM

Sundays/Holidays: 11 AM – 5 PM

Where do your products come from?

Our product comes from cancelled orders, blowout sales of retailers, buybacks, overproduction, insurance, freight claims, movie sets and more.

Are your items new or used?

We carry a mix of brand-new, like-new, open-box, and gently used items.

Is everything final sale?

Yes, all items are final sale. We encourage customers to inspect products before purchasing.

Do you offer warranties?

Our mattress does come with a Manufacturer’s Warranty  (please see each bed for warranty parameters.)

PRICING & DISCOUNTS

How much can I save compared to retail prices?

You can save anywhere from 30% to 80% off typical retail prices, depending on the product.

Do you offer bulk or wholesale pricing?

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Are the prices negotiable?

Our pricing is already deeply discounted, but for large purchases or bulk deals, feel free to ask we’ll see what we can do.

Do you offer any additional discounts or promotions?

Yes! We frequently run special promotions and flash sales. Follow us on social media or join our mailing list to stay updated.

What payment methods do you accept?

We accept major credit/debit cards, cash, and Interac.

PRODUCTS & INVENTORY

What types of products do you sell?

We carry a wide range of products including furniture, decor, clothing, footwear, home goods, tools, toys, electronics, and more.

Where do your products come from?

Our product comes from cancelled orders, blowout sales of retailers, buybacks, overproduction, insurance, freight claims, movie sets and more.

How often does your inventory change?

New inventory arrives regularly and often daily. What’s here today might be gone tomorrow so make sure you stop by in store!

Can I request specific items or brands?

For furniture we have local partners that we buy wholesale furniture from, as well we do CUSTOM orders of top-quality furniture. Find out more here. 

How do I know when new items arrive?

Follow us on social media, sign up for our email list,  check our website regularly or even better visit us in store!

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